If you are an AT&T DSL customer and wondering why you couldn't get online for a few hours last night, it was because the company experienced an outage that caused problems with much of the southeast. My dad actually told me he couldn't get online last night, but I ignored him because I was watching Heroes and I figured he was just doing something wrong (sorry Dad). Here's the Associated Press story that explains it:
SAN ANTONIO -- AT&T Inc. customers in the Southeast United States were unable to connect to the Internet through their DSL service for several hours Monday night because of an equipment problem, a company spokesman said.
Michael Coe, a spokesman for the San Antonio-based telecommunications company, said the digital subscriber line service was restored about 10 p.m. CST. He said the outage affected customers in Florida, Georgia, Louisiana, Mississippi, Alabama, North Carolina, South Carolina, Kentucky and Tennessee.
"The root cause of the disruption is still being investigated but appears to be an equipment impairment," Coe said in a statement.
Dave Burstein, editor of the industry newsletter DSL Prime, said broadband outages are not unusual.
"Broadband goes down much more often than telephone lines because they didn't build the system for the same level of reliability," Burstein said. "We do not know how often it happens, however, because they're not obligated to report it."