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AT&T's TV service beats Comcast in J.D. Power satisfaction study

Dvr_menuAT&T's U-verse TV service ranked highest in customer satisfaction among residential television customers in all three regions where it was ranked, according to the J.D. Power and Associates 2008 Residential Television Service Provider Satisfaction Study.

It's the first year AT&T U-verse has been included in the survey. And it's the first time a telco provider and IPTV service have topped the annual survey.

You can read the full report here: J.D. Power and Associates 2008 Residential Television Service Satisfaction Study

In the South Region rankings (which includes Florida), AT&T U-verse ranked first, followed by Verizon FiOS, DIRECTV, DISH Network, Insight, Bright House, Cox, Cable One, Suddenlink, Comcast, Time Warner Cable, Charter and Mediacom ranked last.

The study measured customer satisfaction with providers of home video services, such as Internet Protocol (IP) TV, cable and satellite TV. A total of 18,938 residential video customers in the U.S. participated in the study.

AT&T U-verse is only available in some parts of South Florida now. You can find out if it's available in your area at http://uverse.att.com.

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