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Verizon turns on super switch for Dade and Monroe calls

This weekend, Verizon turned on its new "super switch" in Pembroke Pines for processing calls from customers in Monroe and Miami-Dade counties.

The $50 million 45,000-square-foot facility is the company's main hub to process all calls and data for South Florida customers and is equipped with the latest call processing computers. Previously, Monroe and Miami-Dade customers' calls were processed in a smaller center in Fort Lauderdale. Broward's Verizon calls were processed in Jupiter.

The wireless company expects to move Broward's calls to the new super switch in five weeks.

The construction for this project began in 2008, and the switchover was scheduled for early Saturday morning. The building was designed to last 40 years to accommodate large-scale expansion of customers and demands over time. Right now, about half of the building is unused space.

This year, Verizon plans to launch its 4G services in 25 to 30 markets nationwide, but the company couldn't say if the new facility will make South Florida a prime spot for launching the faster technology.


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