Is the power out in your neighborhood, or is it just you? A new website from Florida Power & Light answers that question, that is, as long as you have access to the website on a smartphone or Internet-connected laptop when power is out.
Customers can enter a location or zoom in on a map at FPLmaps.com to see what areas have outages, the time it went out, how many customers are affected, the cause of the outage and when power is expected to be restored. Information is updated every 15 minutes, and is the same information customers can get from calling the FPL customer care center.
When a tropical storm or hurricane strikes, the map will go into “storm mode” - meaning it won’t display details on each individual outage, but instead provide regional updates four times a day.
During a storm, FPL also communicates restoration information on mobile.FPL.com, on Twitter @insideFPL, on Facebook at FPL Connect page, and FPLBlog.com. FPL reports it has reduced the average number of outages its customers experience by more than 30 percent over the past four years.
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Is the power out? FPL map shows live outage info
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