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Steven Clark named first vice president and service director at City National Bank of Florida

Steven ClarkSteven Clark has been named first vice president and service director at City National Bank of Florida (CNB). He will oversee the bank's internal and external client experience, service and loyalty programs. Before joining CNB, he was vice president, service & member experience director for University & State Employees (USE) Credit Union of California for eight years. Before that, he was the national client relations director for a mail-order pharmacy, overseeing call center functions, patient relations, and the loyalty and service programs. He began his career as concierge manager, guest relations director and guest services manager working for numerous luxury hotel brands. 

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