Name: John Congemi
Category: Contact Centers
New position: Joined the company as director of corporate development.
Past experience: College football analyst for ESPN since 2001. Covered the Miami Hurricanes from 1996 to 2000. Played professional football for eight years, mostly in the Canadian Football League.
What’s the best advice you’ve ever received?: "The best advice I ever got was from my father and it was to work extremely hard at everything that you do, and always be proud of who you are. It doesn’t matter if the subject is your family, job, or friends, your name is all you have at the end of the day, so make sure your decisions never tarnish the respect that you’ve built your beliefs on.”