Name: Sam Elfawal
New position: President of U.S. operations
Past experience: More than 25 years of experience in global IT services. Served as global director for Dow Services Business at the Dow Chemical company. Worked at IBM Global Business Services and SAP Americas, where he was director of business development and channel sales for four years.
What’s the best advice you’ve ever received?: “The best advice I received I found applicable in many aspects of life, from business management to raising kids. It is, ‘Don’t expect what you don’t inspect.’ It’s great advice as long as it’s coupled with self-regulation so it’s not taken to an extreme.”