After facing criticism from a former employee for failing to to aggressively pursue consumer fraud, Attorney General Pam Bondi on Wednesday announced a settlement with a south Florida hurricane shutter company that will require refunds of nearly $790,000 to hundreds of customers.
The court ordered Rolladen, Inc. and its principal, Robert Hoffman, to pay Florida consumers within 90 days and forbids Rolladen from marketing or selling the installation of hurricane shutters or windows for at least one year.
"Our primary focus was to get the consumers' deposits returned to them and protect future clients from similar false promises," Bondi said in a prepared statement. "My office is continually investigating companies to stop deceptive practices, and we encourage consumers to contact us immediately if they feel they have been victimized."
Bondi's office launched the investigation of March, discovering that Rolladen required consumers to pay 40 to 80 percent of the contract price up-front for the hurricane shutters, promising delivery and installation within six to 12 weeks of the contract date. Reportedly, the company received nearly $790,000 in deposits, but in many cases, never delivered or installed the product.
The Attorney General’s office filed the lawsuit in July in Broward Circuit Court. One day before the hearing on the emergency motion, the court signed the order negotiated between the Florida Attorney General’s Office and Robert Hoffman, Rolladen’s principal.
Read the order here.