For all the flashy press conferences, drama on the House floor, backroom handshakes and other well-known activities of the members of Congress, there is also the more everyday task of helping constituents.
Hundreds of "casework" requests can be submitted annually, and are often matters of great individual importance, such as requesting help with Social Security checks, disability filings, Internal Revenue Service hassles and veterans' benefits. Immigration-related requests for small business employees and newlyweds are also common, according to this New York Times guide.
But Monday, Florida's sixth district and the roughly 710,000 people who live there lost their representative when Ron DeSantis resigned to focus on his run for governor.
He said the decision came after he realized he would have to miss too many votes in Congress while on the campaign trail, causing him to decide it would be "inappropriate for (him) to accept a salary."
For DeSantis' constituents — and those of the five other vacant seats in the House that won't be filled until after November's election — the Clerk of the House takes over supervision of the congressional office. That means people can still call and email to ask for help on the office's regular communication channels.
"When a vacancy occurs in a congressional district ... all of the staff members remain on the job if they wish to continue working in the office," Courtney Parella, spokeswoman for the Committee on House Administration, wrote in an email. "The FL06 Office remains open and continues to take on new casework, provide tours and flags, and responds to constituent requests to provide general status information on pending legislation."
Florida's sixth district runs from southern Jacksonville to New Smyrna Beach. DeSantis' seat is considered "potentially vulnerable" to being flipped, according to the Buzz's post-primary vulnerability ratings.