If one goes by the daily updates by the Florida Department of Economic Opportunity, the problems plaguing CONNECT, Florida's $63 million unemployment benefits website, are mostly solved. The agency is reporting that it has fewer than 10,000 6,000 cases where claimaints have waited longer than a week, a drastic reduction from a caseload of more than 60,000 last month.
Of course, how much of that is due to repairs with CONNECT? Remember, the DEO hired 250 extra staffers to review these cases, at a cost of $165,000 a week, plus another $300,000 to lease space for the additional personnel. The DEO can't say because it can't rely on the accuracy of indicators from Deloitte about CONNECT's performance.
U.S. Senator Bill Nelson, who has twice already asked federal officials to intervene, remains unconvinced progress has been made. On Friday, he asked the U.S. Department of Labor's Inspector General to investigate for "possible waste, fraud or abuse stemming from the launch of a system that reportedly would result in unemployment insurance claims not being processed in a manner consistent with provisions in federal law requiring prompt payment to eligible individuals."
Here's the release: