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How to resolve workplace conflict

Do you ever feel like you would rather pick up trash on the side of the highway that go into work and deal with the jerk sitting next to you?

I have to answer yes to that one. Last week, I was invited to attend a workshop on how to deal with difficult personalities at work. I couldn't make it to the workshop but I talked to two women who did attend. They were amazed by how the advice they received could be applied to situations at work and at home.

Regardless of whether you have a conflict with your boss, employee or co-worker, the message from experts is Speak Up! Has that ever worked for you?

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