Posted on Tue, Jul. 12, 2011
Carl Juste / MIAMI HERALD STAFF
Virtual assistant Amanda Haynes has clients from around the world. Haynes picks up mail for one of her clients on Monday in Miami.
When Amanda Haynes started her Miami business four years ago, she had no idea whether she could make a living as a virtual personal assistant. “I wanted flexible hours. At the time the job situation was not good, and working from home seemed appealing.”
Haynes’ husband, a website designer, created a site for her and sent a few customers her way. Within weeks Haynes had a full schedule — making bank deposits for an attorney, scanning business cards into a database for a small business owner and uploading digital photos onto websites for an artist. “There are people who don’t have enough hours in the day to get everything done so they use me,” says Haynes, owner of My Task Handler.
Today’s working professionals are busy juggling work, chores, kids and growing to-do lists, sending them on a perpetual search for better work/life balance. More often, they are turning to virtual personal assistants like Haynes to unload tasks they are pressed to complete.
Nell Merlino, founder of Count Me In, a nonprofit organization that supports the growth of women’s businesses, says virtual assistants are the behind-the scenes contributors to the success of women entrepreneurs: “I think women business owners are starting to see how much more money you generate by having someone take care of your administrative tasks.”
Indeed, according to a 2009 survey by the Alliance for Virtual Businesses, a global consortium of virtual assistant trade organizations, the profession tripled over the previous five years.
Sharon Williams, owner of the24hoursecretary.com, says the profession has attracted career changers and employees downsized during the recession: “It’s an opportunity to generate their own income on their terms.”
Most virtual assistants work from home offices and receive their instructions by phone, e-mail or text messages. The average full-time virtual assistant in the United States bills hourly ($20 to $40 an hour), by project or on retainer and grossed $45,000 in income in 2009, according to the Alliance for Virtual Businesses survey. The popularity of the concept also has lured dozens of administrative outsourcing firms such as Rent a Smile or Red Butler that provide remote assistants, most located in India or the Philippines.
I hired once a virtual assistant and needed to prepay $495.00, her area of expertise was in the real estate and I just lost my money.
When I complained to the company she represent for the work so poorly performed, she proof I was wrong altering emails we interchanged.
It will take a while for me to trust any virtual assistant unless is recommended by a personal friend.
Posted by: Arelis Jones | July 13, 2011 at 04:49 PM
That's a good point, a recommendation or at least references would be nice to have in advance.
Cindy
Posted by: Cindy Goodman | July 13, 2011 at 06:04 PM
@Arelis
It is advisable to first try out the service provided by the VA and then actually decide if the service provide does meet your requirement.
We always provide our client with few hours of FREE trial for them to check out the Quality of the service we offer and how it add value for their business.
In case you are looking for a VA service, please visit our site http://smebackoffice.com to avail of our FREE trial.
Posted by: SME BackOffice | July 22, 2011 at 04:40 PM
Try out Virtual Assistant staffing...
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Posted by: vastaffing | September 13, 2011 at 03:28 PM
Thanks for such an informative article, it's been very useful.
Posted by: kvinnor | September 14, 2011 at 08:38 AM
Having a VA is the easiest way to get your job done. She can help you with your daily tasks that need to be accomplished in order to grow your business successfully.. If you have room for some help, but not for a larger step, having a VA is the best option. Here are some of the best free VA tools to help VAs do their virtual job better: http://www.timedoctor.com/blog/2011/01/19/virtual-office-software
Posted by: Harry Crook | September 26, 2011 at 12:57 AM
Having a virtual office or virtual assistants is very handy and convenient for home-based businesses. With a virtual assistants, you don’t have to rent or provide additional office space, and you can minimize your expenditures since you hire them to work for a specific number of hours only and not on a daily basis.
Posted by: Blake Mitchell | June 07, 2012 at 11:40 AM
I can tell you how many days I feel like I need a virtual assistant. I may give it a try.
Posted by: Cindy Goodman | June 07, 2012 at 02:21 PM