December 05, 2014

Stressed out over who to tip this holiday season? Let me help

Next week I have an appointment to get my dog groomed. Already, I'm thinking about whether I need to give the groomer a larger than normal tip for the holidays. Deciding who to tip and how much is one of the most stressful parts of the holiday for me. 

I figured it was a good time to go back to a Miami Herald article I wrote several years ago where I created a guide to holiday tipping. Reading it over, I decided it was packed with such great info, I had to repost it. Keep it mind it was originally written more than five years ago but I think most of the suggested tips are still appropriate today.

Tips on tipping: A guide to holiday gratuities

You're grooving to the tunes at your holiday party and the D.J. plays the song you requested. Hand him a dollar bill.

 

You're having your hair put in an up-do for your company's holiday party. Slip your stylist 20 percent of the bill.

Your housekeeper is looking for a show of appreciation for Christmas. Give her at least a week's pay.

Yes, it's that time of year when you open your hearts -- and your wallets to shell out tips. Make an etiquette blunder and it could cost you embarrassment. Tip too much and it could cost you a fortune. But tipping for a one-time service is different from showing appreciation for those you can't live without -- such as the maid, nanny or dog groomer.

"There's nothing set in stone that says you have to give a certain amount," said Jacqueline Whitmore, owner of the Protocol School of Palm Beach. "Everyone has a different budget and there are a lot of factors that go into it."

Tipping is that rare occasion when you give away money. And yet most people don't have a clue. No one wants to commit a faux pas when it comes to doling out end-of-the-year cash encouragement to the person who keeps your house bug-free, your lawn looking good or your pool sparkling.

So what's an appropriate holiday tip?

An amount equal to a one-time service -- about $15 to $20 for the exterminator, the pool cleaner and the lawn service, according to Whitmore, a protocol expert. She says sometimes a gift might be the better route -- two tickets to a sporting event just might be your ticket to a cleaner pool.

Sometimes it may seem sticking a fistful of cash in someone's hand may offend them.

Bob Hale, the security/concierge at the Biltmore II condominiums in Coral Gables, Fla., says initially he was bothered when residents gave him cash for taking luggage up to their condo. He formerly had been a grocery-store manager and had to make the adjustment to a service profession. Now, eight years later, he says he's thrilled when he gets a little something extra to pocket.

Hale says people usually slip him anywhere from $25 to $40 as a holiday bonus -- in excess of the money the building collects for a holiday fund that's divided among building personnel.

Then there's the crowd that blatantly asks for tips: the waiter who tacks gratuity onto the tab, the masseur who attaches a small envelope to the bill, the personal trainer who sends a holiday card just begging for a bonus. In those cases, tipping remains discretionary, a reflection of the service you received, say etiquette mavens.

Gary Matzner of Miami ponders how much he should stick in the white envelope that his newspaper delivery person has inserted into his paper.

"I've never seen the guy, but I don't want my newspaper to end up in the bushes every morning," Matzner says.

Mike Acosta, assistant home delivery manager for The Miami Herald, says the envelopes are sent out from the carriers, not from the company. He says subscribers should take into consideration the service they've received and tip accordingly.

"Has your paper been delivered on time? Has it been placed in a dry location? Was it stopped when you went on vacation? Anywhere from $15 to $20 is considered generous. The average is about $10," Acosta said.

Linda DeMartino remembers how guests marveled over the delectables at her dinner party and admired the silver platters they appeared on. But she wasn't sure whether the whopping food bill included extra money for the servers. She now asks the caterer ahead of time for a suggested range. DeMartino says she usually gives the lead server 5 to 8 percent more than the others.

"You don't need to tip if it's a good caterer because I pay my staff well. Gratuity is not required but graciously accepted," said Elizabeth Silverman, owner of Catering by Lovables in Coral Gables. "If you feel the server has done an exceptional job and helped make your event a grand success, you may want to tip."

Silverman said general guidelines are $10 to $25 per staff member paid directly to them.

Partygoers face awkward tipping moments as well.

Anyone who's been to a company holiday party with an open bar has wondered what to do when the bartender mixes a martini or pours a glass of wine and hands it to you. Tip or assume the company is tipping?

Etiquette gurus say it depends on whether there's a tip jar out. If there is, stuff it with a dollar or two.

And when you pick up your car from the valet, shell out $1 to $2 or more if it's a fancy establishment. However, experts say you should tip on the front end if you plan to leave early and request your car be placed where it can be retrieved quickly.

Ada Holian of Coral Gables, Fla., struggles with another holiday dilemma. She remembers when she selected a giant Christmas tree from the lot, and watched as a teenage worker lugged it out for her. She wondered whether a $3 to $5 tip was sufficient.

"Although all our employees are paid, tipping is a nice gesture," said Capt. Paul Boutin, manager of the tree lot run by the Coral Gables Firefighters Benevolent Association. "We have about 40 high school boys and some college students trying to make some extra money for the holidays. Usually people give a dollar or two, but if it's a larger tree they give anywhere from $5 to $20."

Don't forget those service providers who make you look good for your holiday party and all year round -- your hair dresser, manicurist, colorist.

Julie Hallman, a hairstylist at Salon Savvy in Plantation, Fla., said most of her clients are long-time customers who consider her a friend. She gets holiday tips of $25 in cash or gift certificates.

"It's really a personal thing," Hallman said. "It's a way for people to show their appreciation for service."

During the year, she said, people should tip 20 percent of the bill for a hair cut or color.

"It shows that you are pleased with the outcome," she said.

Is tipping the owner of a salon or any service business appropriate?

That depends on whom you ask. Whitmore says she's asked a variety of owners and has come to this conclusion: "If you go to a salon and see the prices and realize the owner charges more, don't tip because he or she has accounted for the fact that they will not get tips. But if he or she is not charging more than the others, tip that person at least 15 percent."

Having flowers, furniture or food delivered during the season?

Manny Gonzalez, creator of the Original Tipping Page at www.tipping.org, says give about $2 to the pizza delivery guy, from $5 to $10 per person to the furniture delivery people and $2 to $5 to the floral delivery person.

During the bustling season lines can get long at local restaurants, especially in South Florida as snowbirds flock to popular establishments.

Mark Brennen, author of "Tipping for Success" (Brenmark House, $12), says it's not how much you tip but how you conduct yourself that can help you get in. He applies that to getting a reservation in popular restaurants to catching a taxi on a crowded street, even to airline, hotel, or rental-car bookings and upgrades.

"To get in a situation you would normally be shut out of you can't throw money into someone's hands," Brennen said. "It could be demeaning. You give the tip afterward when there's a good-faith implied bargain between the patron and the service professional."

Brennen has strong feelings about end-of-year tips.

"I think you miss the boat when you wait once a year to give your doorman or your manicurist a tip. Take the opportunity during an off month like June or July and bring them a Starbuck coffee or a sandwich. It may be something modest but it says a lot. It sets you apart. You don't have to spend a lot of money to send the message to someone that they are important," he says.


Tipping guidelines

For those who provide a one-time service:

Bartender: 10 to 15 percent of total drink bill.

Shampoo tech: $1 to $2.

Hotel maid: $1 to $10, depending on how expensive your room is and how messy you are.

Taxi driver: 10 to 15 percent of the total fare.

Dog groomer: 15 percent of the bill, no less than $2 per dog.

For those providing an ongoing service:

Personal trainer: $50 or more.

Hairstylist: $25 or gift certificate.

Day-care worker: $15 to $25.

Custodian: $20 to $30.

Babysitter: Two nights pay or a gift.

Mail carrier: No more than $20.

Pest control, pool or lawn service: Equal to one-time service fee.

December 03, 2014

Shopping online at work: The key to work life balance

At 3 p.m. on Cyber Monday, I nabbed the boots for my daughter wants for the holidays for a bargain price. Coming off the high of snagging a great deal, I plunged forward into completing an article that I had been working on for weeks. Rather that distracting me, my online holiday shopping left me energized and ready to focus.

I say go ahead and shop at work. It's convenient and your boss is probably doing it too.

A new survey by CareerBuilder found bosses, and not the rank and file, are more likely to spend time on the company computer shopping this holiday season.

One senior executive told me she shops for almost everything online from holiday gifts to pantyhose to deodorant. She shops from home, work, airplanes and even during conference calls. She doesn't see shopping online at work as an intrusion but rather as a necessity. She wants to spend her free time with her kids, not searching for a parking spot and waiting in long lines.

With all of us squeezed for free time, online shopping has become the key to juggling work and a personal demands. A few clicks on the computer can help you reclaim your lunch hour for eating rather than battling crowds to buy a gift. Right now, most retailers are offering free shipping. You just can't beat the convenience!

“So long as productivity and customer service meet expectations, many employers are lenient in regards to a small amount of holiday shopping at work,” said Rosemary Haefner, Vice President of Human Resources at CareerBuilder.

It does surprise me though that some employers still don't get where this trend is going. 

Some employers are adamant about putting a halt to holiday shopping on work hours. In the 2014 survey 53 percent of employers said their organization blocks employees from accessing certain websites from work, and 32 percent said they monitor the sites employees visit. Some companies flat out forbid employees from shopping online at the office.

What they may not realize is that employees don't need to use our work computers to shop online. We have all we need in our pockets or our purses.  CareerBuilder found more than 1 in 4 (27 percent) of employees they use their personal smart phones or tablets to shop at work.

The key to shopping online at work is be discreet and reasonable.  Limit yourself to a few minutes during lunch or a break, and refrain from having large packages delivered to yourself at the office. Most important, use common sense: don't neglect a customer or work project just to take advantage of the deal of the hour. 

A few abusers can ruin the privilege for the rest of the office, so don't be that person. Know the rules of your workplace.

Eric Younkin, Cleveland branch manager for Robert Half Technology, told Cleveland.com that online holiday shopping done at work - within reason - could be a win-win for both employer and employee. Employees get to cross-off items on their holiday shopping lists and take advantage of cyber specials that may only be available during work hours. Employers don't have to worry about an employee taking a long lunch break to shop at a brick-and-mortar store. As long as an employee isn't spending hours of the workday surfing the Internet for holiday bargains, the minutes spent making an online purchase pale in comparison to a trip to the mall or the local shopping district, he said.

I agree that online shopping can be a win-win for all.

My motto this season: Shop smart. Work smart. And don't push the limits of your employer's trust.  

November 24, 2014

Should I let my son come along on date night?

As my kids get older, I feel more grateful when they want to spend time with me. With one in college and the other leaving next year, I'm clinging to my 13-year-old because I know the time he wants to spend with me is dwindling. 

So, this weekend, instead of date night on Saturday evening, my husband and I took our son out with us. By coincidence (or not) he sat right between us at the movies and then between us at the counter at a sushi restaurant. The seat choice was his both times.

My husband and I looked at each other, smiled, and decided to say nothing to him about it.

We probably wouldn't have responded that way with our two older children. Until now, we have guarded our alone time. In our struggle for work life balance, date night is an important ritual in protecting our relationship. Now, all of a sudden, we find ourselves torn on sticking to this ritual. We realize we have lots of together time ahead and less time to spend with our son, especially while he still wants to hang out with us. 

With our son munching on popcorn in between us, we find ourselves coveting him and yet already seeing the inevitability unfold. Tomorrow my daughter will return home from college for the Thanksgiving holiday. While balancing work and family is easier now, I never imagined when she was first born the sense of loss that I would feel each time she returns to school. 

As your children grow up, you realize that the time will come sooner than imagined when you are compelled to release all that you have held fast to for so many years. And with the benefit of hindsight, you understand your world continues to shift.

Holding fast to date night every week, once a critical component of my work life balance, seems less neccessary. Suddenly, my husband and I see no harm in letting our youngest sit between us or venturing out with him in tow because now we can see our future table for two much more clearly than we ever thought possible.

Do you agree with our parenting decision to let our son come out with us on date night? Have you changed any of your parenting rules with your youngest child?

 

October 31, 2014

Should we care that Apple CEO Tim Cook is gay?

Tom cook

Tim Cook, CEO of Apple, has announced he is gay. 

We should be saying who cares about someone's sexual preference. But we're not. We've turned his public outing into big news because unfortunately, it's still news. Cook is the most high profile CEO to openly say he's gay.

Some will say this is a turning point in the evolution of business, that this announcement expands economic opportunities for LGBT poeple. 

To me, it's a signal that the lines between personal and professional are gone. We bring our whole selves to work -- we're moms, we're dads, we're grandkids, we're domestic partners -- and no one should care. Today, we trouble shoot our home life from the office and our office life from home and it's all good. Cook says he's been open in the workplace about his sexual orientation and that it doesn't make a difference in how his co-workers treat him. It shouldn't. I don't care if my boss is gay. I just care if he or she is a good boss.

I asked my teenage son what he thought of Cook's public announcement about being gay. My son quickly replied "what's the big deal if he's gay?" That's the outlook of the next generation: a big "who cares" about someone's sexual preference.

The highest level corporate executive to come out of the closet has signaled that there is a place for all in the business world. He's shown that we don't need to hide who we are outside the office.

We're still going to buy Apple products. We're still going to apply for jobs at Apple. We're still going to want to work for Tim Cook because we like his management style.

Should we care that Tim is gay? We're getting much closer to the day when society's answer will be no. 

October 29, 2014

The High Cost of Caregiving

My friend called me this morning to vent. She just learned her mother has an illness that needs ongoing treatment. She's worried she can't balance her demanding job, her kids and now her sick mom.

I've been there and it isn't easy. 

My friend is considering asking for a leave from her job as an inhouse recruiter at a big company. It's a job that requires face time and has little flexibility.  "What do you think I should do?" she asked me.

"That's a difficult and very personal decision," I replied.

I told her that experts say proceed with caution when pursuing this work life balance path. A few months off can turn into much longer and have serious impact on your finances.

Met Life found that for someone over 50 who leaves work temporarily to care for a loved one, the average lifetime setback is $303,880, including lost wages and retirement benefits.The total estimated aggregate lost wages, pension, and Social Security benefits of these caregivers of parents is nearly $3 trillion.That's a huge number!

Should you need to lean out for a while, it's possible to keep damage to a minimum with these smart moves published in Money Magazine

1. Plan ahead when possible and re-do your budget by setting aside funds for essential expenses first.

2. Check federal and state leave laws regarding paid and unpaid leave.

3. If you need to quit—but wish to return—make the case ahead of time for a comeback. 

Chances are that almost all of us will face what my friend is experiencing. The number of people who provide personal care and/or financial assistance to a parent has tripled over the past 15 years. MetLife's study found daughters are more likely to provide basic care and sons are more likely to provide financial assistance. (No surprise there!) Both scenarios, though, come with their own costs.

If you've confronted this scenario, what would you advise my friend? What are steps you've taken to minimize the financial and emotional toll of caregiving?

October 27, 2014

How to be less forgetful

I-lost-my-keys-joke-of-the-day

 

 

You regularly rack your brain to remember a book a friend recommended. You were on you way home from work and you can't remember the errand you were supposed run.  You suddenly can’t recall the name of your kid’s teacher. Sound familiar?

It does to me.

I feel like I have too much on my brain in my struggle for work life balance. Increasingly, I find I have to write even simple things to remember down them. And still....

Fear not: most forgetfulness isn’t anything serious, says Majid Fotuhi, MD, PhD, founder and chief medical officer of NeurExpand Brain Center in Luterville, MD and co-author of The Memory Cure.

Here are surprising things that impact your memory in not-so-good ways, according to an article in Time Magazine.

1. Thyroid. “People with high or low thyroid levels—which are very common in women—may have difficulty with memory and concentration,” he says. Ask your doctor for a simple thyroid test to determine if it’s the culprit behind your memory problems.

2. Hot flashes. “The more hot flashes a woman experiences during menopause, the worse her ability to remember names and stories,” says Dr. Fotuhi. “Fortunately, hot flashes don’t damage the brain in any way. Memory improves once the hot flashes subside.” 

3. Lack of Sleep. “Individuals with sleep deprivation a. Don’t stop taking your (potentially life-saving) medications, but talk to your doc if you believe any drug you’re on may be messing with your memory.nd sleep disorders not only suffer from impaired memory but also daytime fatigue, impaired attention, and reduced reaction time.” The standard recommendation of eight hours of sleep a night doesn’t necessarily work for everyone.

4. Stress. Do you worry  -- a lot? Worrying can affect your memory, several studies show. Prolonged periods of everyday stress increase cortisol levels in the brain, which causes our brain cells to lose synapses (the bridges that connect our brain cells to one another), and make it more difficult to create and retrieve memories. Researchers found that repeated stress reduced receptors in the part of the brain that’s connected to thought processes.  Finding ways to relieve stress may help. 

5. Pharmaceuticals. Check your medicine cabinet: many common prescription drugs can make you feel forgetful. Don’t stop taking your (potentially life-saving) medications, but talk to your doctor if you believe any drug you’re on may be messing with your memory.

Here are things that can help with memory:

1. Green Tea. How much green tea has not yet been determined, Dr. Fotuhi says in Time Magazine. He recommends combining green tea with other healthy habits such as exercise for greatest memory improvement benefits.

2. Exercise.  Dr. Fotuhi recommends 45 minutes of aerobic exercise four days a week for the best memory boost.

3. Vitamin B12.  In addition to fatigue, loss of appetite, constipation, and weight loss, a B12 deficiency can also lead to memory problems. Your doctor can give you a blood test that determines whether you should be taking a vitamin B12 supplement.

4. Keep lists. Getting things off your brain and on to paper makes a huge difference in what I'm able to remember. Paula Rizzo is a master in helping people create lists that help them remember things. Her new book,  “Listful Thinking: Using Lists to be More Productive, Highly Successful and Less Stressed” is will be coming out in January and it's on my to do list to buy it.

5. Visualization. Need to memorize a list of terms or names? You'll have a better chance of being able to recall them if the words are associated with an image, according to The Huffington Post. For example, if you have to remember a meeting at 4:30 p.m., try remembering your favorite quartet (The Beatles?) and a 30th birthday cake. It may sound silly, but you'll be grateful when you're right on time.

6. Label. Franklin Roosevelt was known to have a memory that would put most of us to shame -- he could remember the name of someone he met just once, months ago, seemingly without difficulty. His secret? Roosevelt was able to remember the names of everyone on his staff (and everyone he met) by visualizing their names written across their foreheads after being introduced to them. This technique is even more effective when the name is imagined being written in your favorite color marker, CNN claims.

7. Pay attention. Perhaps the best (and arguably most difficult) memory boost of all is simply paying attention to the task, conversation or experience at hand. Distraction makes our memories weaker, and consequently we are more prone to forget things.

I'm confessing that over the weekend, I said "nice to meet you" to the mother of my son's friend. She sounded annoyed and told me we've met before. Being forgetful is so embarrassing!

Do you think we're getting more forgetful as a society? Do you think it has something to do with all the information coming at us? What's something you've forgotten recently and do you have any tricks for ensuring you don't forget the small stuff?

 

October 23, 2014

Friends at work, but how about outside the office?

My daughter is having a great time in college. She has made a ton of new friends. Listening to her talk about her social life reminded me how hard the transition is from college to the workplace. Suddenly, a few months after being around people your own age, having a social life takes much more effort. It helps though, when you make friends at work.

Workplace friendships might seem like our personal business, but our social connections have become our employer’s concern too. Research shows employees who have close friends at work are more engaged, more likely to stay, and more likely to say they love their companies. 

But there seems to be a gap what expectations are around workplace friendships.

Younger workers view the workplace as an ideal venue to look for people to have dinner with, to catch a movie with and hang out. At the same time, many Generation X workers, the mid-level leaders who are in their late 30s, 40s and 50s, want friends in the workplace but aren’t as interested in socializing with them outside the office. 

The challenge for managers becomes how to encourage those bonds and balance a workplace that young workers see as a venue to expand their social network and older generations see as a separate from their personal lives.

Some companies organize social activities that will get their entire staff engaged. Some do nothing and the office morale reflects it. Some employers try another approach -- empowering their younger staff to come up with ideas. 
 
Marston, president of Generational Insights, which consults businesses on generational trends in the workplace, says the more successful companies encourage young workers to take charge of creating the camaraderie they want at work. “Young people are saying we want a happy hour or we want a cooking class and we would like to organize it.” Marston says. “Employers are then facilitating those activities by giving millennials space on the bulletin board or Intranet to promote those offerings and not frowning when requests are made.”
 
Luis Vega, 25, a new hire at Grant Thornton in Fort Lauderdale says he is excited about the possibility of a company kickball team, but Vega says he would be as happy going to dinner with his team after a long day of work: “It doesn’t have to be a firm-scheduled event. It would be great just to socialize with people on my work team who have the same hours.” 

Marston says older generations are going to need readjust their attitude and  make more effort to connect with their team on a personal level if they want to keep their workers happy: “Millennials are saying I don’t feel connected to my workplace or my boss.” 

To be fair, Marston says that most people, regardless of generation, want friends at work: “It’s just a matter of how far that friendship goes.”

What are your thoughts on workplace friends?  Do you think it makes a difference in the workplace when people are friends outside the office, too? Has having a good friend at work ever affected your decision to stay or leave?
 

October 13, 2014

Workplace support important when breast cancer is a personal cause

This month, pink is everywhere. And that's a good thing. 

Look around your neighborhood and you will find all kinds of businesses supporting breast cancer awareness or sponsoring events to raise money for the cause. When there's a personal connection to the disease, those efforts take on new meaning. 

Throughout October, Scott Collins’ employees are wearing pink shirts in support of National Breast Cancer Awareness Month as they disperse across South Florida. Scott's wife, Lori, is battling breast cancer. At the end of the month, Affordable Window Cleaning Co. in Davie will donate a percentage of its profits to For The Gift of Hope, a South Florida foundation that helps local breast cancer patients with financial needs.

“I want to support my wife in every way I can,” Scott says. “My crew understands that.”

Some owners, like Scott, start small, asking employees to wear pink clothing or ribbons and to get involved in fund-raisers. Others, like Rocco Mangel of the popular Rocco’s Tacos, rally customers in a bigger way. Mangel raised $32,000 last year from an October promotion in which a portion of Tuesday night proceeds at all five restaurants went to the Susan G. Komen Foundation. (Rocco’s girlfriend’s mother, whom he is close to, is now fighting her second battle with the disease.)

The efforts of both represent more than just fund-raisers or awareness events. For spouses and family members of breast cancer patients, these are a way to ease heartache or show solidarity. Some small-business owners gain emotional support from signing up employees for local Race for the Cure teams.

Some take other approaches. Oscar Padilla says the annual cut-a-thon his Kendall salon helps him feel like a doer. A decade ago, Padilla said, he was “devastated” when his mother died of breast cancer. The memories of her rapid decline still sting, he says. “Anything I can do to spread awareness is gratifying.”

Every October, Padilla turns his Kairos Hair Salon pink for the month and donates 10 percent of sales from services and products to the Susan G. Komen Foundation. On Oct. 19, his 10 stylists will participate in a cut-a-thon with raffle prizes donated by neighboring vendors; “They see how important it is to me to give others the potential to survive.” The last three cut-a-thons raised about $3,000 each.

Breast cancer remains the leading cancer killer among women ages 20 to 59; more than 1.4 million cases are diagnosed annually worldwide. It is a life-changing event with repercussions that extend beyond the disease and treatment, and affect those who act as a support system.

If you see a business in your area supporting breast cancer, chances are high there's a personal connection. If you're an employee or customer who is asked to donate time or money, think about how much that support means.
 
Sherri Martens-Curtis, whose mother/business partner died of breast cancer, says she gets purpose from passionate colleagues and friends who participate in her fund-raisers and the knowledge that the money helps promote early detection: “For those of us with a personal connection, it’s that true collaboration that makes a difference.”
 

Scott collins

THINKING PINK: The wife of Scott Collins, above right, is being treated for breast cancer. Collins, owner of Affordable Window Cleaning, and employees wear pink in October, and some profits will aid The Gift of Hope.WALTER MICHOT/MIAMI HERALD STAFF



October 09, 2014

Work Life Balance Can Be Small Moments

Mother-son-cuddle-alamy

 

This morning, my son woke me up, laptop in hand, and sat down on my bed. He had risen early to work on his essay for English. He wanted my help and figured that asking me early in the morning would be better than waiting until the evening when he was rushing off to lacrosse practice and I was distracted by email, phone calls, and getting dinner on the table.

I was bleary eyed but I gave my son a good 15 minutes of my undivided attention before the chaos of the day kicked in. It was the best 15 mintues I've had in a really long time. We worked together, uninterrupted by phone calls, and enjoyed creating sentences that read well. It was quality time that I haven't had with him in weeks. I've heard parents say how much they value quality time with their kids over quantity and this morning, that concept really kicked in for me.

I've listened as dozens of people have complained about long work hours, long commutes and not spending enough time with family. I understand the struggle for work life balance.

Most of the time work life balance is a big picture concept. But sometimes, just sometimes, it can be a small one, too. 

My lesson this morning was simple: Learn to value the quality of the time you spend doing something over quantity. You can feel immensely satisfied getting in one good workout or having special time with your kids where you are fully engaged.  

To most of us, work life balance is something we dream about.  Blogger Amy Duffin calls it: "As valuable as a winning lottery ticket." She says, "achieving work life balance means that we would actually have the time to meet the expectations of our career AND have enough quality time for ourselves, our families and our hobbies so that we feel balanced."

Don't beat yourself if you aren't exercising enough or spending as many hours with your child as you would like during the weekdays. What good is an hour at the gym anyway if you spend most of the time on a work call?

I am a big believer that we have a large role in our own happiness, balance and success. It's easy to spend lots of time doing something that really isn't meaningful. It takes conscious decision making to spend quality time doing something that without interruptions that will bring you satisfaction. Work to develop this highly valuable skill –you can do it! 

My nice interaction with my son set me up for a good mood all day. It almost made me want to wake up early again tomorrow. Almost.

Have you had a small moment lately when you realized that quality was more important than quantity in the work life balance equation?

 

September 29, 2014

Must you work overtime?

Last week, I was talking to a CEO who said to me, "I am not going to hire anyone anymore who can't work overtime."

He explained that at certain times of the year, he needs to ramp up, usually for only a few weeks at a time. But when an employee can't put in longer hours ( even if paid extra) it creates a problem for all.

I responded by telling him that many people have outside responsibilities that could prevent them from coming in earlier or staying later. That's understandable," he said. "But I have a company to run so a job at my company would not be for them."

There in lies the clash of business needs with real life responsibilities of many of today's workers. This is a complicated issue: Even if someone signs on for occasional overtime, what it his life demands change? Should a worker be allowed to say, ' I don’t want to work overtime and would rather go home?' And,  when does occasional overtime become more than “occasional”?

Allison Green at Ask A Manager says this:

* Generally, you should try to be flexible and accommodating when you’re asked to take on something at work outside of your normal work schedule, particularly when it’s temporary, but there’s a point beyond which it’s reasonable to push back. Certainly sleeping at work and working 18 hours days falls well over the line of reasonable (unless you knew you were signing up for that, such as if you were working on a political campaign).

* Your employer can require you to work whatever hours they want, and can change it at any time, unless you have a contract that states otherwise.

* A reasonable manager will work with someone who isn’t able to take on additional work hours, particularly when it’s many extra work hours, and particularly if the employee is willing to be flexible to the extent they can be.

* Not every manager is reasonable. But plenty are.

The CEO I spoke with said he  is upfront about expectations. His position on it made me wonder:  If overtime is mentioned during the interview process, could it eliminate your ability to get any flexibility on this issue in the future? 

Here's what you should know: There’s no federal law on the number of hours someone can be required to work or the length of a break (or even requiring any break at all); that’s all up to individual states.

CEOs have their eye on the bottom line and the health of the business, and they may forget that employees are persons with real needs and real responsibilities. I find it unrealistic for this CEO to think he can hire loyal employees who will be willing to work overtime at any given point in time. In life, complications arise with kids, parents, friends, community commitments -- even our own health. There will be some who will jump at the job because they want the opportunity to earn overtime pay. But will they stay long term?