The Work/Life Balancing Act

Work life balance, holidays, divorce -- managing it all

 

As a child of divorced parents, I remember my mom and dad arguing every holiday season over how they will make their work schedules fit in with who gets us kids on which holidays. My dad, a doctor, was often on call so keeping set days was tricky and, the negotiations often got ugly. 

Today, my guest blogger, Barry Finkel who shares his wisdom on how to keep family peace during the holiday season. Barry  is the founding partner of The Law Firm of  Barry I. Finkel P.A., a divorce and family law practice in Fort Lauderdale, Florida, focused on serving the needs of the entire family. .

By now, you should know which vacation days you will be able to use or which days your workplace will be closed. If you or your former spouse need to switch or negotiate remember civility: "The key question is 'Do I love my child more than I hate my ex?'"

Barry says:   "The most important thing to keep in mind is the best interests of your child. A lot of times divorce is highly emotional, and the vision of what is really important gets cloudy."

While he acknowledges that last minute issues arise, here is his advice for how to balance work, kids and divorce during the holiday season:

The holidays are upon us. Even for families of divorce dealing with time sharing and child custody arrangements, this can be a season of joy. With some advance planning, cooperation and flexibility, the children can enjoy quality holiday time with both parents.

 

It’s important that the divorce settlement’s child custody or time sharing arrangement be flexible enough to reflect and respect the family’s new reality. Assuming that’s the case, the following tips can help ensure everyone enjoys the holiday season together:

 

 

-          Focus on the kids. With all the following suggestions, keep the kids’ needs and emotions foremost in mind when making any changes to the time-sharing agreement. If issues or conflict arise, step back and seek compromise.

 

-          Plan ahead. As much as possible, parents should plan their holiday festivities around the existing time-sharing schedule. The normalcy and regularity of the existing schedule provides stability – especially for younger children.

 

-          Divide the day. If the families traditionally celebrate Christmas day, split the day in half, with one parent getting Christmas morning one year, and afternoon / evening the next. The same should be applied for New Years. Same goes for other holidays, like Hanukkah. With eight days, families have eight opportunities to celebrate.

 

-          Share the celebration. If the family historically has shared a holiday dinner, gift exchange or other ritual the kids have come to expect, continue the practice – assuming the parents can get along.

 

-          Meet the needs of out-of-town family. Grandparents and other family members have no inherent rights regarding time-sharing. If extended family has flown in for the holidays, however, parents should agree to relax time-sharing.

 

-          Get away. Whether through the timesharing terms or mutual agreement, it’s permissible for one parent to travel during the holidays without the children. If this is the first special holiday you will be alone, don’t put a guilt trip on your child.  Get out with friends, or volunteer at a hospital or food bank.

 

-          Always keep the children’s needs and expectations in mind. Observing or maintaining past traditions provides stability to the kids. Limit shuttling from one parent’s home to the other’s. Be flexible. Have fun.

 

 

 

How to strike work life balance as an entrepreneur

Read more here: http://www.typepad.com/site/blogs/6a00d83451b26169e200e5530880ff8834/compose/preview/post#storylink=cpy

I consider myself somewhat of an entrepreneur but one day I hope to have a booming business with employees. For now, I'm on my own and I'm watching closely as others choose the entrepreneurial path. As glamouous as it sounds, I've seen that entrepreurship comes with challenges -- particularly strking a work life balance.

Today, Michael Castilla is my guest blogger and shares his work/life experiences as startup founder, student, specialist,and ultimately as an entrepreneur born and raised in Miami, FL by a
middle-class Cuban family. Connect with him @micr0bitz.

 

 

 

Read more here: http://miamiherald.typepad.com/worklifebalancingact/#storylink=cpy

An entrepreneur, regardless of age, has to make very important and usually risky decisions. The earlier you realize who you are and are able to establish long-term goals, the earlier you are able to establish a path for yourself. I've made many important decisions over the past few years that have influenced my path, and I've narrowed down 4 key opportunities and experiences I'd like to share with other aspiring entrepreneurs.

1. Identifying myself as an entrepreneur

 

Identifying myself as an entrepreneur was a big deal. I've been involved with technology and business for the past five years, but only within the past two years have I been able to truly discover my inner entrepreneur. Where could he have been hiding? This wasn't my first hurdle, but it was crucial for every other step in my career to happen.

What is the definition of entrepreneurship?

Entrepreneurship is the pursuit of opportunity without regard to resources currently controlled.  -Howard Stevenson

Upon making this realization, I've been able to create more opportunities for myself. Entrepreneurship is a lifestyle.

Now with this new word in my head, I've been able to search for entrepreneur-related terms, which has lead to me to explore new and exciting content I never knew existed, right at my finger tips. The Internet is a beautiful thing.

By the definition above, this pursuit of opportunity may sound risky. How can you pursue something you're not entirely sure about? You would be surprised that you can make a career out of taking risks and following your passions. The key idea to take from this definition is that entrepreneurship is an opportunity.

Lesson: Define who you are and never look back.

The path of an entrepreneur sure is bumpy, but it's most definitely satisfying. My only regret is that I didn't realize who I was at a younger age. I hope any aspiring students who read this will be motivated to identify themselves as early as possible.

When your teachers and parents tell you "be the best you can be", what they really mean is you have the opportunity to be whoever you want and to do something you really love and to not let anyone stop you, including them.

2. Pursuing a career following my passions

 

Next up, do you know someone unsatisfied with their job? It happens to majority of the American working population.

Upon my senior year or high school, I had collected enough resources and networking via the Internet to decide to pursue a career following my passions as, what I consider myself today, a Freelance Digital Craftsman. It's a semi-broad title, but it means I create digital stuff for different companies. I was fond of the idea of making money in your boxers from your laptop. I've recently decided to go full-time with this career, but just a year ago, I was an unmotivated college student who literally couldn't wait to graduate.

Ultimately, I've been taking my 20's seriously. I've decided to take the next 10 years (crap, that's a lot) to get good at this tech stuff. My visions for technology are great and I believe I can make a successful career from these passions.

Lesson: Believe in your passions and relevant opportunities will present themselves.

I'm fortunate to have had my sights set on technology and business since middle school and not a day goes by where I'm not involved with either. Because I'm passionate about these areas and I'm pursuing them as a career, I have the opportunity to not have to commit to a job that doesn't interest me.

3. Moving to a central location within Miami

I had the opportunity to temporarily live on South Beach this past summer and I jumped on it immediately. This opened up my eyes to local business opportunities and allowed me to realize the potential of the community I've been living in my entire life.

Since then I've moved into a house in Little Havana, where I've had much easier access to Brickell and Wynwood, two of the hottest districts in Miami right now.

I was previously living with my parents in Kendall. There were many benefits to running a home-based startup, especially since I had no commute, rent was free, high-speed Internet, and my parents were there to support me. What more could you ask for?

But asides from those great benefits, I was spending too much time at my desk behind my computer, away from all the real action. I yearned for more work experience and engagement with other like-minded people.

If you're eager for creating connections, you should interact with many people on a day to day basis both off and online.

Lesson: Conquer local, before global. Take advantage of the invaluable resources in your own city. Research products created by local startups and find out who's hiring. Not everything you can find locally can be found online.

4. Becoming a member of a co-working space

 

I'm proud to say that that Miami now offers a variety of co-working spaces. This leads me to the latest and most important decision I've made this year. I recently became a flex member of Pipeline Brickell, a professional co-working space on the 8th floor of South Tower. On the first day they opened, I showed up with a big smile, met the staff, and signed up! Up until my first visit, I had been following their social media presence but after a tour of the facilities, I was literally sold.

Since joining just last month, I've already become more connected within Miami than I've been my entire life living here. I attended their official launch party in early November, which was very successful and has already lead to new opportunities. Since making these moves, it's been very enjoyable to work so close to home. I can park my car in Mary Brickell Village and walk a few blocks over to Pipeline.

I'm also particularly excited about The LAB Miami's big expansion to their own warehouse. They're hosting HackDay at their new facilities in December, but they're officially opening January 2013. Once they're up and running, they will have the potential to really capture Miami's potential and put our talent to good work.

Lesson: Like-minded people come in all shapes, sizes, and colors.

My Current Life/Work Balance

If the concept of a 9-5 position makes you cringe, this should make you smile. The freedom of an freelance entrepreneur's work schedule is highly attractive, leaving more time for family and friends, but there are still only 24 hours in a day. As an entrepreneur, you have the opportunity to be creative with your schedule, as long as you're still putting in the hours.

Daily exercise and a smart diet have also attributed to a healthy work/life balance. As a freelancer, you come to learn staying health is very important for business. In no way have I chosen the path of least resistance. I haven't necessarily chosen to create my own path, but I have chosen a path least followed. You don't always have to re-invent the wheel, sometimes just spinning it will do the trick.

Most importantly, I've realized no one is going to make these decisions or create these opportunities for me. The younger you get involved with problem solving, whether it be parking issues in the city or complex programming design patterns, the more prepared you will be to make important decisions down any path you decide to create or follow.

As an entrepreneur, you're the key player on your team, the ball is always in your court, you're a referee, and a goalie. There are very little rules in this game and no one tells you what to do or how to do it. Create your own opportunities!

If this article sparks any interest in you, please don't hesitate to contact me with questions or comments. I would love to hear from you! michaelcastilla.com / @micr0bitz

 

Would you play on Nick Saban's team?

Nick Saban, football coach of University of Alabama, has a history of winning in college football. Now, he's poised once again to show his dominance, only one win away from another national title.

In the last six years, Saban has been on almost every sports covers of note, including Forbes business magazine under the headline, "The Most Powerful Coach In Sports."

Yet, as a head coach, Saban can be downright cruel. Once  in the locker room, Jeno James, a massive guard, was passed out, vomiting, suffering from heat stroke and being attended by panicked teammates. Saban stepped right over James on the way to his office.

Saban is regularly described as intense and demanding. They say he's as approachable as a porcupine. He also been know to lie publicly when it's to his advantage.

This is how Dave Hyde of the Sun Sentinel describes Saban:

1. As a man, he's a lout.

2. As a coach, he's the best in sports today.

Lately, I've been thinking about Nick Saban' football success and wondering, would I want to be on his team?

I can tell you there are few talented football players who would pass up playing for Saban. The same applies in business. There are few talented managers who would pass up working for a winning CEO who, like Saban, was at the top of his or her game.

American like winners. We jockey to work for companies like Apple, Google and IBM who are known to be the best in their business. But great leaders of great companies aren't always nice guys. In fact, they're usually a lot like Nick, filled with personal flaws despite their great talents. Yet, when they are winning, leading a company to the heights of success, their personality becomes irrelevant as do your needs as an employee.

If you play for Saban, you go in knowing you must buy into the winning mentality, no matter what it takes. Saban told CBSSports.com: "I find that players and people in our organization really feel good about the fact that they know what the expectation is."

If I were young, single, driven and eager to show off my talents, I'd play for Saban. I sign right up to be on his team and give it my all. But as a middle aged player with experience and scars, I need to play for a different kind of coach, one whose passion to win is offset by a desire to support his team on all levels.

What about you? Knowing Saban's leadership style, would you play on his team?

 

Cyber Monday: More companies give approval for shopping at work

 

I woke up early this morning to shop online for an Apple Ipad Mini for my hubby. It took a while to make my purchase because there were no great deals and most stores had no product left. My point is that online shopping often isn't a two minute task and if I waited to do it during my work day, I could easily lose an hour or more of work time.

So, I'm kind of surprised to hear that more companies are OK with their employees participating in Cyber Monday, the biggest online shopping day of the year.

I'm the first to admit that sales are hard to resist. (The Black Friday numbers prove this true!) In prior years, we've seen the numbers to prove that Cyber Monday is a huge draw...people are going to shop from their cubicles today. But the weird thing is that increasingly, businesses are starting to see online shopping as a boon to productivity, rather than a drain and they're becoming more lenient.

Last year, 60 percent of companies blocked employee access to online shopping sites, according to a blind survey of 1,400 chief information officers from a wide range of US firms. This year, only 33 percent of them blocked access.

John Reed, of Robert Half Technology, a technology firm based in Menlo Park, Calif., which conducted the survey says,  "Many businesses acknowledge the need for flexibility during the hectic holiday season and allow some online shopping at work, within reason."

Reed says "Employers are looking at it from a realistic perspective," The reality is that allowing employees to tackle personal to-do lists at work can help maintain productivity because workers are spared the traffic delays and long lines that accompany holiday crowds.

Reed says. "Even if we have a policy saying we don't want you to do this, employees will find a way. Let's at least acknowledge it and put some parameters in place."   

The Christian Science Monitor talked to some bosses who seemed perfectly OK with letting their employees take a 10 minute break to shop online. I not so sure I would be in that category! (I think they may be WAY underestimating how much time they're really spending) But workers don't want to miss out on deals...According to a survey of 600 consumers by online deal website FatWallet, 62 percent of consumers expect to find the best holiday season deals on Cyber Monday.

So readers, what do you think about employee participation in Cyber Monday? If you were the boss, would you allow it? If an employer bans online shopping at work, is that Grinch-like behavior?

 

What career advice would you give your kid?

Recently, at Media Day, a young Asian enterntainment reporter told high school students how disappointed her parents were in her career choice. She said they wanted her to be an engineer or scientist, a path more Asians take. She explained that her parents finally came around when they saw that she actually got a job in her field, and they realized she was happy.

Her story got me thinking....It's so hard to advise our kids on career paths today because industries are changing so rapidly. I am in the thick of guiding my daughter on what colleges she should apply to and how her career choice plays into that decision. It led to today's Miami Herald column.

 

 

Work/Life Balancing Act

Dear daughter, let me give you some career advice ...

By CINDY KRISCHER GOODMAN     

Preparing for the New Economy requires a focus on developing skill sets rather than navigating rigid career paths.

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John Swartz is regional director of career services at Everest College.

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By CINDY KRISCHER GOODMAN

balancegal@gmail.com

            My daughter, a high school junior, wants to be a teacher. That doesn’t sit well with my husband, who worries about the state of education and the job outlook. He and I regularly debate whether we should encourage her to pursue this interest, or strongly steer her in another direction.

Today, coaching our kids about career paths is complicated. Many of my reporter and editor friends who witnessed an overhaul of the media world are highly opposed to their kids becoming journalists. Where parents of the past pushed their kids to follow in their footsteps, we want the generation of college-bound kids we raise to go where the jobs will be.

American workers’ experiences during the recession and the uncertainty of the global economy have made many of us more opinionated about what careers our kids pursue. We have witnessed job loss and burnout. We have seen highly educated professionals such as lawyers and bankers lose their jobs. And worse, we have seen college graduating classes face an overwhelmingly tough employment arena. While it’s true that a college degree usually guarantees better wages, the mantra of parents clearly has become: Can you land a decent-paying job with that degree?      

      As parents, we’re just beginning to understand that the next generation will have to navigate the workplace differently. Experts forecast that workers starting out now will switch careers — that’s careers, not jobs — an average of more than three times during their lives. Should parents, then, worry less about guiding our kids into careers and focus more on helping our kids identify skills to succeed in the new economy?

Whether my daughter becomes a teacher or an engineer, her success likely will come from a mastery of technology, languages and communications skills. Most importantly, she will need the mindset to be a problem solver, innovator, risk taker and self marketer. She will need to be prepared to continuously acquire new skills, a lesson my generation has learned the hard way.

“We are fooling ourselves to think young people will get a degree and spend the next 20 years at a single company or in a single industry,” says John Swartz, regional director of career services at Everest College, which has campuses in 30 cities including Miami. “They will have to be more focused on dealing with change. In this new world order, they have to follow the jobs in demand, acquire the right skills or at least transferable skills, and know that the skill set needed might change.”

Read more...

Read more here: http://www.miamiherald.com/2012/11/20/3106772/dear-daughter-let-me-give-

Rea

you.html#storylink=cpy

Want to grow your business? Get your spouse on board!

 

(Above: Panel of female entrepreneurs share tips at the Women's Success Summit in Miami)

 

Ginny  Simon, mother of four boys, saw an empty nest in her future. So, she became an entrepreneur.

It didn’t exactly happen overnight. But it happened in a big way. Ginny makes organic, gluton-free baked goods. She has landed her products on the shelves of massive retailers such as Fresh Market and Whole Foods. Her volume is so large that she has had to build a 8,500-square-foot commercial kitchen. The idea for Ginny Bakes sprouted from Ginny's consulting business. She started out as a holistic nutritionist and self-professed “health nut” and came up with the idea for her company when she was unable to find baked goods for her clients.

On Tuesday, Ginny and other successful entrepreneurs shared the stage and offered advice at the Women’s Success Summit in Miami. I learned a lot from them as they shared pearls of wisdom with aspiring entrepreneurs:

• “It takes passion and believing in your product to overcome challenges,” Ginny said. She has reinvested all profits back into the business as it grows, but she remains confident the investment will pay off. She says she’s careful to listen to the feedback and tailor her products to what people want. “Creative people are not brilliant but they listen well,” she said.

 

• “Know your purpose and how your business fulfills that purpose,” said Susie Taylor, President & Head of Product Development, Bibbitec. Susie says her purpose is staying passionately ethical as she builds her business, a unique baby bib. She had an opportunity to sell her Bibbitec to a company that planned to take the manufacturing to China. She chose to keep it and have her unique bibs made locally in Hialeah. She is about to appear on ABC's "Shark Tank."

 

 

• “Founding a company may be your passion, but if you can’t make money, it’s not a business,” said Carol Fenster, Co-Founder, Baby Abuelita, which has had major success marketing bilingual dolls. She recently licensed her toy products and is developing an assortment of new products. 

 

• “You cannot be an expert in everything, which is why I surround myself with experts. As you grow, you have to visualize the business working without you. Take the time to mentor people who can take the work load off you," said Leila Chang Ripich, CEO, Florida Dental Benefits, Founder & President, Ideal Lifestyle Concierge.

 

 

• “You have to ask yourself, ‘are you building a business or creating a job for yourself?’ ” said founder of the Women’s Success Summit, Michelle Villalobos. “If you are interested in building a business, look around for a mentor, someone who has had success with what you’re trying to do.”

 

All of the women said that when you are married, it’s important to get your spouse’s support – and that’s something that may take time. Ginny and Susie revealed their husbands, both lawyers, were reluctant about their ventures, particularly about reinvesting profits. But with success came approval. Both spouses now work for their wives businesses. 

 

Is election talk OK at work?

To me, asking someone who they voted for is as awkward as asking them what age they lost their virginity. But some people don't bat an eye about asking.

The good news is that most of us are on the same page about today's election -- we don't want to discuss it at work. 

In a new CareerBuilder survey, nearly 70 percent of workers say they don't feel politics should be discussed in the office unless it affects their jobs.

Two out of three workers said they don't share their political affiliation at work, and want to avoid controversy in the office.

Age and gender play a role in to how much a worker is willing to talk politics in the office. Men are more likely than women to share their political beliefs at work as are workers over age 35.

"It is easy for a conversation about politics in the office to become an argument about politics," said Rosemary Haefner, Career Builder's vice president of human resources.

The survey found 23 percent of workers who have discussed politics at work reported they had a heated discussion or fight with a co-worker, boss or someone else higher up in the organization.  One-in-ten workers said their opinion about a co-worker changed after they discovered that person’s political affiliation, with most stating it changed for the negative.

So if you're thinking about asking your co-worker wearing an "I VOTED TODAY" sticker who he voted for -- think twice. If it turns ugly, one of you will feel very awkward tomorrow.

 

Election day stress -- should employers give us time off to vote?

Just about now, many Americans are strategizing. We're trying to figure out when we will go to the polls tomorrow.

Some of us are fortunate to have our employers give us extended lunches or longer breaks to go vote. Others will have to squeeze it somehow. This could get stressful.

How accommodating do you think employers should be? Is it part of being a good American to encourage your workers to vote? Do you appreciate a little flexibility or expect it? While the polls are open from dawn to dusk, some of us may be late to work or need a longer lunch break than usual or need to leave work a little early, particularly if our polling site is crowded.

Being allowed time off to vote is not a guarantee every employer must make. Some states require it but the law differs from state to state. Click here to see what the law is in your state.

I wouldn't expect the day off as an entitlement, but a little flexibility in start and end times would be appropriate. The most accommodating employers allow their workers time off to vote, sometimes in shifts staggered throughout the day.  

Working parents will have an added concern on Election Day:  do they take the day off to stay home with their school-aged children, or scramble to find someone to care for them?

School systems across the U.S. will close in large part because schools are used as primary polling places.  This forces many working parents to take the day off from work, either as a paid vacation or sick day, or as unpaid time-off.

Again, this is where an accommodating employer can make a HUGE difference. Some employers have anticipated this scenario and offered their employees a solution. Georgia-based WellStar Health Systems relies on back-up child care provider Bright Horizons and gives its workers the option to bring their school-aged children to a licensed childcare center, or opt to have a licensed childcare provider come to their home,  for a small co-payment. 

I feel fortunate that I have a flexible schedule that allows me to work from home while my kids are off of school. I'm planning to take them with me to vote, something my mom did with me.

To me, a boss's attitude on Election Day speaks volumes about how much he values his workers and the political process.

How involved do you think an employer should get in encouraging workers to vote?  

 

Halloween is the work life balance breaking point for some working parents

If you're a working parent, chances are high you are nervous right about now. You are stressing over making it home in time to enjoy Halloween night with your children. Any small obstacle to your leaving at a decent hour becomes giant. 

This is make or break it night when it comes to flexibility and understanding.

Miss out on trick or treating and you will be resentful for the rest of the year.

As a news reporter, Halloween terrified me. What if a news story broke in the late afternoon? Would I get stuck tracking down sources and miss out on trekking through the neighborhood with my Thomas the Train or Indian Princess?

A friend of mine, a high powered lawyer, told me she once cried all the way home at 9 p.m. on the Halloween night after getting stuck at the office with a partner who demanded she stay and work with him on a legal brief. She quit a few months later to go to a smaller, more family-friendly firm. This year, she took the day off, just to make sure she would be home dusk.

My two older kids are teens. They no longer want to go door to door in costume. I now realize how little time we have to enjoy this holiday with our kids. I am thankful for having always been able to spend Halloween with my kids.

For all you parents stuck at work tonight, you have my sympathy. For all of you bosses, your behavior tonight toward working parents speaks volumes about how much you value them. Think wisely. Trick or treat?

 

Guess what American workers and bosses fear most this Halloween?

As we head into the final quarter of 2012, I'm sensing a lot of angst. People are fearful about the economy and they're uncertain about whether things are getting better. I asked American workers, small business owners and top execs about their biggest concerns and shared them with readers in my column today.....

 

I'd love to hear what concerns are on your mind!

 

Workplace fright grips South Florida workers

By Cindy Krischer Goodman     

We asked South Floridians what scares them the most about the workplace and we asked experts how to manage those fears.

 Rosie DeRosa and Alice Roque, owners of myCottera.com

Attorney Detra P. Shaw-Wilder

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By Cindy Krischer Goodman

balancegal@gmail.com

            Behind the masks and scary costumes this Halloween are American workers with real fear about what the last few months of the year will bring.

Workplace fright has gripped everyone from top executives to desk clerks. It ranges from fear of being fired to concerns about hitting performance goals or losing business to a competitor.

“There’s a lot of uncertainty out there in this business climate and that has created a lot of fear,” says Ryan Skubis, Florida district director for staffing agency Robert Half International.     

      A new survey by Accountemps, a Robert Half company, shows it is not ghosts, goblins or even public speaking that scare workers most — it’s making a mistake on the job. This angst stems from scaled down workplaces where workers now do the job of two, three or four workers. “People are putting so much pressure on themselves,” Skubis says. “They have a lot on their plates and they don’t see a lot of hope for slowing down.”

An effective fear buster is open communication with a manager or client. Instead of hiding mistakes, a worker should feel it is okay to fess up, suggest ways to correct the situation or ask for guidance, he says. “Mistakes happen all the time. Even leaders make mistakes. It is how we go about fixing them that matters.”

At the top levels, executives say they fear falling short of year-end projections. In some businesses, profits in prior years came from cost-cutting. Now, with little left to cut, revenue increases depend on growth and in some cases, it’s not there. Alex Trujillo, a senior manager at a wireless company, says the year has been more volatile for sales than expected. Now, he’s worried people won’t spend in the traditionally stronger fourth quarter and shareholders will be disappointed. “It’s a realistic and widespread concern.”

Trujillo’s fear of disappointing numbers trickles down to managers at all levels in businesses, says Kathi Elster, a management consultant and executive coach. They are afraid of new management coming in and making changes. As companies try to rebound, some workers are concerned about a younger person with specific technological skills replacing them, Elster says.

Elster suggests managing this fear by staying ahead. “Get active in your industries, attend conferences find out what’s coming in your field and get trained in it.” You may have to spend your own time and money doing this, she says. “It’s your insurance policy. That’s the world we’re in today.”

 

Read more....

Read more here: http://www.miamiherald.com/2012/10/30/3074830/facing-workplace-fears.html#storylink=cpy