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Consumers still most annoyed by violators of the Do Not Call List

Violators of the statewide Do No Call List, problems at the gas pump and motor vehicle repair problems were the top three complaints received in November at the Florida Department of Agriculture and Consumer Services. The majority of the 2,965 complaints received concerned the pesky calls consumers want to avoid.

The agriculture department added 12,396 telephone numbers to Florida's Do Not Call list in November -- bringing the number of consumers on the list to 737,000, compared to the 71,460 phone numbers on the statewide list in 2012.

It's now free to add your name to the list but that wasn't the case two years ago when the legislature, prompted by Commissioner of Agriculture Adam H. Putnam, dropped the $10 registration fee and $5 annual fee for individuals to sign up for the statewide Do Not Call list during the 2012 session.

The top calls to the agriculture and consumer services department's hotline in November were related to cable companies, the solicitation of contributions from charities and the Do Not Call list, said agency spokesmanErin Gillepsie. The agency recovered $487,934 on behalf of Florida consumers in November, she said.

To report fraud, call the agency's consumer protection and information hotline at 1-800-HELP-FLA (435-7352) or, for Spanish speakers, 1-800-FL-AYUDA (352-9832).

 

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